COURSE # MGM-242
DEVELOPING AND MANAGING THE TECHNICAL WORKFORCE AND ORGANIZATIONS
?true success is achieved when the management function is exercised in a manner that unites and focuses everyone to the same objective for the long run...
Today, more than ever, the competitive edge of a high technology organization is its people. The complex task of developing and managing technical workforce and organizations increased further, as the market globalization and outsourcing brought with it one more level of managing sophistication. True success is achieved when the management function is exercised in a manner that unites and focuses everyone to the same objective for the long run.
This course presents issues, theories, and procedures associated with the build up and effective management of human resources in high technology organizations. Its emphasis is on the manager?s role as communicator, leader, and problem solver. A basic goal of the course is to help each participant appreciate the value in, and methods for, effective management of people in a variety of organizational settings.
The leadership requirements for managing a diverse population of technical and knowledge workers in the workplace is discussed. The management of conflict and change, communication techniques, and project relationships within the organization will also be covered. A major focus of the course will be on group and team formation, and the dynamics of group interaction in the workplace. The course will also touch on career decisions within technology organization, including the requirements for transition from technical expert to manager, and the manager?s role in employee development and appraisal.
Applications and benefits:
You will benefit by enhancing your understanding of the:
- The human resource system in an organization and its management requirements for high technology organizations.
- The skills and knowledge required to deal with issues such as conflict resolution, group dynamics, and worker motivation in managing people in high technology organizations.
- Application of the principles and techniques of leadership.
- Employee recruitment, selection, evaluation, and development effectively.
- The need for and development of strategies for managing legal and ethical issues important to managers in high technology organizations.
Who should attend:
Strategic vision, leadership and execution are indispensable ingredients for success. Their unique role in sustainable management of technology and innovation are the subject of this course. The tools, methodologies, metrics and case studies presented here offer invaluable resource for the design, business development, marketing and management teams.
Course Outline:
- Creating and managing a highly motivating professional work environment
- Managing the conflict between innovation and organizational structure
- Defining and managing performance in a knowledge work environment
- Defining and managing performance in a knowledge work environment
- Understanding individual differences
- Theories of work motivation
- Practical applications of motivation practices
- Conflict and dispute resolution
- Structuring high performance organization
- High performance work process design/redesign
- Understanding and improving leadership systems
- Creating and sustaining organizational culture
- Managing organizational change and innovation
- Groups and group dynamics
- Developing effective incentive and reward systems for technical professionals
- CASE STUDIES AND APPLICATIONS
About the Instructor
Dr. John O. Aje is the Associate Dean for Academic Affairs and a Professor at University of Maryland University College (UMUC) Graduate School. Prior to his present position, he was the Chair of the Technology and Engineering Management department. He is an invited member of the National Science Foundation committee on management of technology, and a member of the editorial board of the International Institute of Electronics and Electrical Engineers (IEEE) journal, "Transactions On Engineering Management" and the Technology Practice Area Editor for "Technovation: The International Journal of Technological Innovation, Entrepreneurship and Technology Management." He is also a member of the Board of Directors of the "International Association for Management of Technology (IAMOT)" and a member of the Board of Examiners of the Malcolm Baldrige National Quality Award.
Dr. Aje received his B.S. degree from Clemson University, M.S. degree from North Carolina State University, Master of Engineering Management, (M.E.M.) and D.Sc. from the George Washington University School of Engineering and Applied Science.
Details:
Course: MGM-242 Duration: 3 Days FEE: $1,499 CEUs: 2.16
Please direct any additional inquiries regarding our courses to Anita Hellstrom, Program Coordinator, by e-mail, FAX: (240) 371-4488 or TELEPHONE: (202) 241-6326.
Call toll free 1-800-683-7267 from anywhere in the Continental U.S. or CANADA.
Last modified November 11, 2011.
