COURSE # SOO-618
SOFTWARE DEVELOPMENT WITHIN AN ISO 9000 QUALITY SYSTEM
If you need to work within the ISO 9000 quality system, you cannot miss
this class.
If your organization is like most, you're finding it particularly
difficult to include your software development activities within an ISO
9000 Quality System. In this two-day course, you will learn to interpret
and apply the ISO 9000 requirements to your software development process
by developing practical, cost-effective procedures.
Applications and benefits:
You will benefit by enhancing your understanding of the :
- The basic requirements of the ISO 9001 standard .
- What is and what is NOT required to meet the intent of the standard for software development.
- The key process areas to focus on in preparing for ISO 9000 certification.
- The commitment required from management and the rest of the organization.
- How ISO 9001 can become the foundation of a Software Quality Program.
Who should attend:
This course is intended to benefit software process and quality professionals, software engineers, and software project managers who need to develop cost-effective processes and procedures that will enable their projects and/or organizations to comply with the ISO 9000 standards. This course does not have prerequisites; however, a general familiarity with basic computer software and hardware would be helpful.
Course Outline:
- Information Age and Risks
- Overview of ISO 9000 family of standards and the TickIT guide
- The Foundation - Basic Requirements
- Key process areas for software development
- Support Activities
- Preparing a Quality Manual
- Developing Procedures
- Registrations process
- Internal Audits
- Surveillance Audits
About the Instructor
Steven R. Rakitin has 25 years experience as a software engineer and software quality manager in a broad range of industries including nuclear power, defense, computers, automated test equipment, telecommunications, medical instrumentation, and electronic design automation. Currently, he is the Principal at Software Quality Consulting, where he works with companies seeking to improve software quality and on-time delivery. Mr. Rakitin was one of the authors of the IEEE Standard for Software Quality Assurance Plans (IEEE-STD-730) and is a member of the IEEE Computer Society and the American Society for Quality (ASQ). He is a member of the Editorial Review Board for the
new journal titled, "Software Quality Professional", to be published by ASQ. He has published several papers on the subject of Software Quality, and recently published a book titled, Software Verification & Validation: A Practitioner's Guide. He has experience with ISO-9000, TickIT, SEI CMM, and other software quality and process improvement initiatives and teaches a course on Software V&V at Northeastern University. Mr. Rakitin received a BSEE from Northeastern University and an MSCS from Rensselaer Polytechnic Institute. He has earned certifications from the ASQ as a Software Quality Engineer (CSQE) and Quality Auditor (CQA).
Details:
Course: SOO-618 Duration: 2 Days FEE: $1,099 CEUs: 1.44
Please direct any additional inquiries regarding this course to Anita Hellstrom, Program Coordinator, by e-mail, FAX: (636) 273-4955 or TELEPHONE: (636) 273-9608.
Call toll free 1-800-683-7267 from anywhere in the Continental U.S. or CANADA.
Last modified June 23, 2004.
